Refund Policy

DGFLARE

Our Commitment to Satisfaction

1. Overview

At Dgflare, we strive to ensure that our clients are satisfied with our services. This Refund Policy outlines the conditions under which refunds may be granted for our web design, development, and digital marketing services.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Project Cancellation: If you cancel a project before any work has commenced, a full refund of the deposit may be issued.
  • Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe without a valid reason, you may be eligible for a partial or full refund.

3. Non-Refundable Items

The following are generally non-refundable:

  • Domain name registrations and hosting fees.
  • Third-party software or plugin licenses purchased on your behalf.
  • Completed milestones that have been approved by the client.

4. Refund Process

To request a refund, please contact us in writing with a detailed explanation of your dissatisfaction within 24 hours of successful payment. We will review your request and respond within 7 business days. If approved, refunds will be processed within 14 days to the original method of payment.

5. Contact Us

If you have any questions about this Refund Policy, please contact us at: info@dgflare.com